Returns & Exchange
We under stand that clothes are all about the Fit & Feel. At 'call me sassy' we give you the comfort of trying your purchase at home & return if you do not like your order. You would get a refund after deducting a nominal fee of rs 99/-. We do not want you to keep what you don't love, which is why we have a 'no questions asked' return policy.
1.) To return or exchange your order please write to us at 'firstname.lastname@example.org' or whatsapp at '8076780518' within 3 days, in case of return & 10 days in case of exchange with complete order information.
2.) We will then arrange for a pick up. You may also send the product/s on your own. Kindly write to us at 'email@example.com' or whatsapp at '8076780518' before sending. Please use renowned courier service company. Once sent, please retain the courier slip. We will not be responsible for any loss or damage to the product in transit if it is sent by you.
3.) Please keep the product/s packed & ready before the courier person arrives. Date of pick up will be communicated to you via e-mail & text.
4.) Once received, product/s returned will be inspected for any damage, odour or alterations. On approval we will send you an email & a text on your contact number. Your refund will be processed within a week of us receiving the product/s.
5.) As mentioned above a charge of rs 99/- will be levied.
6.) In case of exchange kindly email us on 'firstname.lastname@example.org' or whatsapp on '8076780518' stating the product you wish to order in exchange. This product should be of the same or higher value. For any further information please write to us at 'email@example.com' or whatsapp on '8076780518'.
After expiry of the time period (3 days in case of refund & 10 days in case of exchange), refund or exchange will not be offered. For any further details please write to us at 'firstname.lastname@example.org'. We allow only one time exchange per order. The product returned or exchange should be unused & in original condition as sent to you, with tags intact & along with any accessory that may have come with it.
The decision regarding the approval of return/exchange will solely be at the discretion of 'www.callmesassy.com' & has to be accepted by the buyer. Rest assured that we will make a reasonable decision.
Unfortunately products in sale are not eligible for return/exchange.