'FREE SHIPPING' on all orders

Shipping

Shipping duration

General delivery time is 8-9 working days within India, however there are certain products that are available to be shipped within 24 hours and delivered within 1-3 days, depending on your location. Please look for the tag 'Ships in 24hrs' next to product name for such products. 

Delivery time would be communicated to you via e-mail and text once you complete the order.

We ship through leading courier services, you may track your order online with the help of the tracking number that will be sent to you via e-mail and text once your order is shipped.

Product unavailability

While we endeavor to ship all products in your order together, this may not always be possible due to product characteristics, availability etc. In an unlikely event we are unable to deliver any product/s in your order, we would inform you about the same via e-mail or phone. Be assured that you will not be charged for the unavailable product/s. If an online payment has been made, you will be refunded the full amount charged for that particular product/s.

Please make sure that either you or somebody else is available to receive your order at the time the delivery person arrives. In case there is no one to receive the order the delivery person shall call you to re-arrange delivery. 

Please provide the correct shipping address. If the shipping address (pin code etc) is incorrect or incomplete, your order will be returned to us and a charge of Rs 140/- will be levied for re-arranging delivery.

Cash on Delivery (COD)

COD facility is available for all our products. A standard fee of Rs.65/-  will be charged for the same. In case you refuse to accept an order (placed under COD) at the time of delivery, we will be unable to accept future orders on COD basis.  

Reverse shipping

In case you wish to return/exchange any product/s we will be happy to arrange a collection and a fee of Rs 120/- will be charged. You may also send the product/s on your own. Please send us an e-mail on 'sales@callemsassy.com' or whatsapp on '8076780518'. 

Shipping outside of India

Shoppers from outside India will be charged for shipping as per their location,. Charges will be communicated via e-mail once the order is made. Facilities such as 'Cash on Delivery' and 'Reverse Shipping' will not be provided to them.